Doxmate’s Follow-up AI Agent automatically reconnects with patients after every visit, missed appointment, and abandoned booking — so no opportunity to care for a patient, or grow your practice, is ever lost.
A missed appointment or an unfinished booking is easy to lose track of on a busy day. Doxmate's Follow-up AI Agent reaches out on WhatsApp, so every patient gets a timely follow-up without your team chasing them.
The agent watches for the moments that matter most and responds instantly — without your team having to remember to act.
Automatically reaches out to patients who missed their appointment.
Follows up when a patient starts a booking on WhatsApp but doesn't complete it.
Checks in with patients after their visit to keep the relationship active.
Automatically sends the completed prescription over WhatsApp.
Confirms a patient's check-in and token number the moment they arrive.
Reaches out to happy patients at the right moment to collect a Google review.
Every follow-up type runs on a delay you control — same day, next day, or custom.
Works in the background 24/7 — even when your clinic is closed.
Missed appointment, abandoned booking, or completed visit.
Following your configured delay for natural timing.
Automatically with patient name, doctor, and details.
On WhatsApp, in a conversation that feels human.
Whether the patient rebooked, responded, or needs a manual nudge from your team.
Together, these two engines catch the two most common ways clinics lose patients.
When a patient doesn't arrive for their appointment, the agent automatically sends a re-engagement message after a delay you set — giving them an easy way to reschedule.
When a patient starts a booking conversation on WhatsApp but never completes it, the agent follows up to bring them back and finish what they started.
Enable the follow-ups that fit your practice.
Choose when each follow-up should be sent.
Auto-filled with patient name, doctor, and appointment details.
Once configured, the agent works continuously in the background.
Recover more patients, automatically
More appointments, fewer gaps
Every follow-up has an impact
Patients feel remembered and cared for
Build trust at every step
More time, less pressure
Secure, organization-controlled communication
Follow-up timing and messaging fully configurable
No message sent without a clear, defined trigger
Full visibility into every automated conversation
Privacy-conscious handling of patient data and messaging
Turn on automatic follow-ups for no-shows, incomplete bookings, and post-visit care — and let Doxmate keep every patient connected to your practice.